However you choose to bank with us, we’re committed to making it easier.

We are here to help and assist where possible. Let us know if you require additional support to manage your banking, as we have a range of support options available to help make banking with us better for you.

  • You can let us know within the HSBC Kinetic app under Support.
  • Within Business Internet Banking you can chat with us to discuss the options available to you.
  • Alternatively, you can call us on:
    UK: 03457 60 60 60
    Overseas: +44 1226 260 878
    Lines are open Monday to Friday 08:00 – 20:00 and Saturday, 08:00 – 14:00

Fraud and Cyber support

Worried you've been the victim of fraud? If you need immediate help or advice, or want to report a problem, click here to quickly find support and the right contact information.

HSBC Safeguard

HSBC Safeguard is a series of initiatives that safeguard your hard-earned money and savings from financial crime and fraud.

Financial Wellbeing

Our offer of our Financial Wellbeing Programme to your employees to assist with both their mental and physical health.

Financial Fitness

A series of guides to help you tackle your debts and take control of your finances.

How to make the most out of internet banking

We know it’s not always easy getting used to a new system. That’s why we’ve produced these handy ‘how to’ videos to help you get set up with the minimum of fuss.

Find out more about Wellbeing: Personal and Business

Need help?

Get in touch to learn more about our banking solutions