HSBC Business Banking Fraud and Cyber Education information and guidance

HSBC Business Banking Fraud Centre

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If you think you have been a victim of a scam or a fraud, click here to report it to us

HSBC UK Business Banking Fraud Centre

Welcome to the HSBC UK Business Banking Fraud Centre

At HSBC UK we aim to protect our customers as much as possible from Fraud and Cybercrime. One of the best ways to do this is through education and within the Fraud Centre you will be able to find support and guidance, helping to protect you from Fraud and Cybercrime.

The hub also has the latest information about the different scams and frauds, along with information to help keep you cyber aware.

You can also find details of our upcoming fraud & cyber awareness webinars, which are open to everyone, as well as access to previous recordings.

For information on the new rules on Authorised Push Payment (APP) scams reimbursement, please see our reporting page.

Some types of APP scams are covered by the new rules, but others aren’t. We’ll still investigate other types of scams and you may be reimbursed, so it’s important to report them to us.

Scams and Fraud

Find out more about the different types of scams and frauds that are impacting all types of businesses including Business Email Compromise, Authorised Push Payment scams and Remote Access Takeovers.

Cybercrime

Get valuable insights, tips, and tools to help protect your business from cybercrime

HSBC Business Banking Fraud and Cyber Webinars & Events

Fraud & Cyber Webinars

Join us for our monthly webinars as we discuss the latest fraud and cybercrime threats to you and your business. Here you can register for our upcoming webinars as well as view recordings of previous events.

HSBC Fraud and Cyber Awareness app – now live!

The HSBC Fraud and Cyber Awareness app keeps you up to date with current scams, fraud trends and guides to help protect you and your money.

Get the latest alerts straight to your phone. You can also share content to your social channels and test your knowledge with our range of quizzes.

Whether you're a HSBC customer or not, download this free app, by simply searching 'HSBC Fraud and Cyber Awareness' on the iOS or android app store today.

iOS

Android

Fraud and Cyber awareness app - app terms (PDF, 79KB)

Available in the UK, UAE, Algeria, Bahrain, Egypt, Kuwait, Oman, Qatar and Türkiye.

Infographics

Takeover Fraud

Tips on how to stay safe from takeover fraud

Find out more

Business Email Compromise / CEO Fraud

Tips on how to stay safe from these scams

Find out more

Useful Resources

Generative Artificial Intelligence (AI) & Fraud Awareness Guide

Find out more about Generative Artificial Intelligence and the associated fraud risks.

Payment Fraud & Scams: Tips to protect your business

Find out more about the different types of fraud with tips to help protect yourself and your business.

HSBC Payment Fraud Awareness Guide

Help protect your business against fraud and cybercrime with this guide and helpful checklists.

Take Five

Take Five is a national campaign offering straight-forward, impartial advice that helps prevent email, phone-based and online fraud – particularly where criminals impersonate trusted organisations.

National Cyber Security Centre

The National Cyber Security Centre (NCSC) support the most critical organisations in the UK, the wider public sector, industry, SMEs as well as the general public. The NCSC website hosts lots of great information and guidance for businesses of all sizes.

Action Fraud

Action Fraud is the UK’s national reporting centre for fraud and cybercrime where you should report fraud if you have been scammed, defrauded or experienced cybercrime.

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